Lake Shore Behavioral Health and Medaille College New Family Counseling Center

Buffalo, NY – October 23 – Howard K. Hitzel, Psy.D., President of Lake Shore Behavioral Health was joined by Dr. Ken Macur, President of Medaille College to officially open the Medaille Family Counseling Center, a unique collaboration between Lake Shore Behavioral Health and Medaille College.

The Medaille Family Counseling Center, a fully licensed Lake Shore mental health outpatient treatment location, also serves as a Counselor in Training facility for students enrolled in three of Medaille College’s graduate programs including the Masters in Marriage and Family Therapy, Masters in Mental Health Counseling and Doctorate in Psychology.

The Medaille Family Counseling Center offers families and individuals evidenced-based mental health therapy as well as the opportunity to participate in enhanced treatment through the Counselor in Training program conducted under the direct supervision of highly experienced and fully licensed Lake Shore staff.

“Thanks to our partnership with Lake Shore Behavioral Health, today we celebrate the opening of the Medaille Family Counseling Center,” stated Dr. Ken Macur, president of Medaille College. “This state-of-the-art facility affords graduate level students in our mental health programs an in-depth, first-hand learning experience that is unparalleled in this community. More importantly, it allows us to truly enrich the educational experience of our students and ultimately, to provide the most highly trained counselors for the western New York community.” Mental illness affects one in four people and legislation mandating insurance plans to cover mental illness the same way as other chronic diseases will increase the ability to access treatment. With more people seeking mental health treatment, there will be a corresponding increase in need for both community-based mental health clinics and qualified, well trained behavioral health professionals. “The Medaille Family Counseling Center will provide highly educated, well-trained graduates of Medaille’s clinical programs to the local behavioral health job market.” stated Lake Shore Behavioral Health President, Dr. Howard K. Hitzel.

“Lake Shore and all of our sister organizations have a tremendous need for skilled clinicians who are experienced in the delivery of mental health services and have been supervised in the use of evidenced-based interventions.”

Nationally there is a shortage of well qualified mental health counselors. According to the US Bureau of Labor Statistics, employment of mental health counselors and marriage and family therapists is projected to grow 29% from 2012 to 2022, much faster than the average for all occupations.

Lake Shore Behavioral Health, Inc., and their sister agencies across Western New York depend on the availability of a well-trained behavioral health workforce in order to effectively meet the needs of our community.

“Lake Shore would like to express our appreciation to The John R. Oishei Foundation for the funding they provided for this unique partnership.” remarked Dr. Hitzel. “Their support enabled the Medaille Family Counseling Center to become a reality. Medaille College students and the behavioral health community at large will continue to benefit from this collaboration for years to come.”

The Medaille Family Counseling Center provides couples, families, adults and adolescents treatment for a wide variety of mental illnesses such as anxiety, bipolar disorder, depression, family & relationship problems, obsessive compulsive disorder, post-traumatic stress disorder and schizophrenia. Walk-in and same day appointments are available. For information, referrals or appointments call (716) 884-0888 or visit

“The John R. Oishei Foundation strives to be a catalyst for change to enhance economic vitality and quality of life for the Buffalo Niagara region through grantmaking, leadership and network building. The Foundation was established in 1940 by John R. Oishei, founder of Trico Products Corporation.”

Lake Shore Behavioral Health, Inc. provides a comprehensive array of treatment and rehabilitation services aimed at promoting self-sufficiency, wellness and recovery, and an enhanced quality of life for individuals with mental health and addictive disorders. For more than 40 years, Lake Shore has built its reputation as an exceptional provider of mental health and substance abuse services at multiple licensed locations throughout Erie County. Lake Shore currently operates licensed programs which include outpatient mental health and substance abuse clinics, Personalized Recovery Oriented Services (PROS), Homeless Outreach and Supported Housing Services, Assertive Community Treatment (ACT), Health Home Services and Vocational Services. Lake Shore also operates a 22 bed residential treatment program for pregnant and parenting women and their children and a 16 bed Safe Haven residence for chronically homeless individuals with mental illnesses. Lake Shore Behavioral Health, Inc. was incorporated as a 501 (c )(3) nonprofit corporation in 1972. It operates programs licensed by the New York State Office of Mental Health and the New York State Office of Alcoholism and Substance Abuse Services.