Erie County Medical Center (ECMC) Corporation today announced that the National Committee for Quality Assurance (NCQA) has again recognized ECMC’s Family Health Center and its Internal Medicine Center for achieving sustaining practices through the New York State Patient-Centered Medical Home™ (PCMH™) program.* Both primary care services had been previously designated PCMH programs: Family Health Center in 2016 and the Internal Medicine Center in 2017.

ECMCC President and CEO Thomas J. Quatroche Jr., Ph.D. said, “ECMC’s Family Health Center and our Internal Medicine Center have consistently provided high quality primary care services to their patients, which is re-affirmed by this updated national recognition for these centers. Their patient-centered, holistic approach to care sets them apart.”

The Patient-Centered Medical Home program includes the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP) and American Osteopathic Association (AOA) and others in extension of the Physician Practice Connections Program. It was developed to assess whether physician practices are functioning as medical homes and recognize them for these efforts. The Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.

NCQA President Margaret E. O’Kane said, “NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients. Recognition shows that the ECMC Family Health Center and Internal Medicine Center have the tools, systems and resources to provide patients with the right care, at the right time.”

ECMC’s Family Health Center in partnership with UB Family Medicine offers access to a diverse group of university physicians for primary care and family medicine services. Here, families—including children, adults, and seniors—have easy access to a variety of physicians, including family physicians, pediatricians, and geriatric specialists for senior care. The ECMC Family Health Center offers an on-site lab facility, as well as flexible scheduling, including evening and weekend appointments.

ECMC’s Internal Medicine Center, in partnership with UB Internal Medicine, offers access to a diverse group of university internal medicine physicians for adult primary care services. Adults and seniors have easy access to a variety of physicians, including primary care physicians, geriatric specialists for senior care, and an integrated variety of physician specialists including podiatrists, rheumatologists and endocrinologists. The Internal Medicine Center offers flexible scheduling, including early morning hours and walk-in sick or urgent appointments.

NCQA PCMH Recognition is the most widely adopted model for transforming primary care practices into medical homes. Research confirms medical homes can lead to higher quality and lower costs, and can improve patients’ and providers’ care experience.

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