When You’re in a Dark Place Ask for Help!
By Naomi Taylor


A mental health crisis can look different for each individual. People experiencing a crisis can feel heightened feelings of anxiety or depression, may be victims of domestic violence, or imagine hearing voices.

The Renewal Center is a hospital diversion and walk-in center available to anyone over the age of 18 who is experiencing a mental health crisis. The best part of the center is the support it provides to help people feel safe enough to return to their homes. During this challenging time of COVID-19, we see many people who are struggling just to get their basic human needs met, or who are in the midst of a mental health crisis, and who lack adequate support. 

Our support at the center consists of referrals to behavior health centers, peer-driven support networks, and connecting people to quickly get what they need. We also offer free transportation to the center and home again throughout Erie County. Our telephone lines are now being used as crisis lines for those wanting to stay where they are located while receiving support. Since our services are free, appointments and insurance are not required. We provide professional nursing access, medical and non-medical linkage, alternative community support access, peer support, and tools for wellness maintenance.

Remember, when you are in a dark place, there is someone who can help. Call today to get help in a safe, supportive, and non-judgmental environment. We are open daily from 3 to 11 pm. Call 716-245-4200. Walk-ins are also welcome at 327 Elm Street, Buffalo, NY 14203.

Naomi Taylor, CRPA-P is a Family Support Specialist at Western New York Independent Living.